Our personal injury department is headed by solicitor, Sally Mallinson Ayres. Sally has worked in the field of personal injury for the last 15 years. She has specific expertise in handling claims arising out of road traffic accidents;  accidents in the workplace (employers’ liability); accidents in public places (public liability); clinical negligence; animal bites and accidents abroad.

What Types of Cases can we Take On?

We will be happy to take a look at the following types of cases to see if we can assist you:

  • Road traffic accidents (pedestrians/ motorists/ cyclists)
  • Public liability claims
  • Animal bites
  • Employer’s liability cases (accidents at work)
  • Children’s claims
  • Motor Insurers Bureau claims
  • Criminal injury claims
  • Accidents abroad
  • Occupiers liability claims (slips and trips)


What types of cases won’t we take on?

Because we are a teaching law firm we need to carefully manage the types of work that we can provide assistance with. This is to ensure that we can dedicate the appropriate time and resources to those cases that we do accept. In personal injury terms this means that we cannot undertake the following types of cases:

  • Clinical negligence*
  • Dental negligence*
  • Disease Claims
  • Work related stress
  • Claims with an estimated value over £25,000 (multi track)


*In these cases we may be able to assist with preparing your statement or writing a letter of complaint with a view to you seeking advice from another firm of solicitors.

We may be able to assist with other matters that dally within the category of personal injury which are not listed above, and we would be happy to review your case to determine if you can help.

How do I start my claim?

We will need some basic details from you. The easiest way for us to do this is for you to email us on info@shulaw.co.uk, or speak with a member of our team via telephone on 0114 225 6666. Sadly because of the way that we work in conjunction with students we cannot visit you in your own home.

Once we have the basic details of your enquiry, one of our supervising solicitors will review it and we will contact you to confirm the next steps. There is no guarantee that we will accept your matter and if we are not able to act for you then we will try to help you find someone who can if this is what you want.

What will it cost me?

In cases where your legal costs are not recoverable under the Civil Procedure Rules from your opponent, we will not charge you a penny for our services. This includes Motor Insurers Bureau claims involving uninsured and untraced drivers and criminal injury compensation claims.

In cases where your legal fees are recoverable from your opponent (in accordance with the Civil Procedure Rules) then we will seek to enter into a conditional fee agreement with you. These are sometimes referred to as ‘no win no fee’ agreements. If you lose your case you do not pay a penny provided that you meet the requirements of the agreement and if you win your case then our agreement with you is such that we can recover your fees from your opponent. Where we enter into a conditional fee agreement with you we will not charge you a success fee. This is where some solicitors agree to take a deduction from your compensation.

At the time of commencing your claim we will look at whether you already have any appropriate insurance cover in place that may help you in the event that you lose your claim and may have to pay your opponent some or all of their legal costs. If we cannot identify any existing insurance we will advise you as to a suitable insurance product that you can purchase to protect you against this risk. The cost of this “after the event” insurance is not recoverable from your opponent. As such, we will agree with you that we will pay this on your behalf from those costs that we recover from your opponent. In the event of a shortfall, however, then you will be responsible for the balance.

Our not for profit approach allows us to undertake these types of cases and ensure that you receive 100% of your compensation. However, we may have to ask you to make an up front payment to cover the cost of any third party costs that we have to incur on your behalf (such as the cost of a medical report). We will then seek to recover those third party costs from your opponent at the conclusion of the claim and reimburse you.

Our professional conduct rules and our commitment to widening access to justice and education mean that we have to give you clear advice regarding your likely costs at the outset of your matter. We will therefore set out in plain written english to you how the costs in your case will work before you are committed to instructing us and of course we will be happy to answer any questions that you may have regarding this.

Why should I instruct SHU Law?

Our ‘not for profit’ ethos enables us to work in a way that’s very different to other law firms. Our team is made up of qualified solicitors, paralegals and students, which means that you are guaranteed to have a wealth of expertise at your fingertips with more time dedicated to your matter than perhaps you would anticipate. It is you as the client that remains at the fore of what we do and we would not exist without your commitment to helping us to teach the next generation of lawyers

Sally Mallinson Ayres

0114 225 5891


Get In Touch